Terms and Conditions

Security of Online Payments

While conducting payments on our web shop you are using CorvusPay – an advanced system for secure acceptance of credit cards on the Internet.

CorvusPay ensures complete privacy of your credit card data from the moment you type them into the CorvusPay payment form. Data required for billing is forwarded encrypted from your web browser to the bank that issued your payment card. Our store never comes into contact with your sensitive payment card data. Similarly, CorvusPay operators cannot access your complete cardholder data. An isolated system core independently transmits and manages sensitive data while at the same time keeping it completely safe.

The form for entering payment data is secured by an SSL transmission cipher of the greatest reliability. All stored data is additionally protected by hi-grade encryption, using hardware devices certified by FIPS 140 2 Level 3 standard. CorvusPay fulfills all of the requirements for safe online payment prescribed by the leading credit card brands, operating in compliance to the PCI DSS Level 1 standard – the highest security standard of the payment card industry. Payments made by cards enroled with the 3-D Secure program are further authenticated by the issuing bank, confirming your identity through the use of a token or a password.

All information collected by Corvus Info is considered a banking secret and treated accordingly. The information is used exclusively for the purposes for which they were intended. Your sensitive data is fully secure and it’s privacy is guaranteed by the state of the art safeguard mechanisms. We collect only the data necessary for performing the work in accordance with the demanding prescribed procedures for online payment.

Security controls and operating procedures applied within the CorvusPay infrastructure not only ensure current reliability of CorvusPay but permanently maintain and enhance the security levels of protecting your credit card information by maintaining strict access controls, regular security and in-depth system checks for preventing network vulnerabilities.

Thank you for using CorvusPay!

Prices on this website are the same for all types of payments.  25% VAT is already included in the price.

Webshop

  • Paying by offer – if you choose this type of payment, you will find all the information needed to fill out a general money order or by Internet banking in the offer sent to you the moment you order something. With a filled out money order, you can go to the bank, post office, or FINA and make a payment.
  • Cash on delivery – you pay the ordered goods to the courier at the time of delivery
  • Paying with credit cards – Visa, Master Card, American Express and Diners – one-time payment or paying in installments, Maestro and Discover – one-time payment
  • PayPal – the most popular, safest and the easiest card payment service. You can learn more about PayPal here.

Offices

  •  
  • Paying in cash
  • One-time card payment
  • Master Card ZABA (up to 24 installments without interest)
  • VISA BUSINESS Card ZABA (up to 24 installments without interest)
  • American Express (consumer credit up to 60 installments and interest-free up to 12 installments)
  • Diners (consumer credit up to 60 installments and interest-free up to 12 installments)
  • Maestro Zaba up to 12 installments without interest
  • Maestro PBZ up to 6 installements without interest
  • VISA PBZ up to 6 installments without interest

Delivery

We make deliveries all over Croatia by using the Intereuropa courier service (GLS). The delivery fee for orders up to 1000 HRK is 30 HRK, regardless of the weight and dimensions of the product and the place of delivery. Delivery is free for all orders over 1000 HRK.

Terms of use of MENTAL TRAINING CENTER Ltd. website at en.mentalnitrening.hr

Website en.mentalnitrening.hr (hereinafter ‘Website’) has been initiated and operated by MENTAL TRAINING CENTER Ltd. (hereinafter ‘Mental Training’ or ‘We’).

With first and every subsequent use of the Website, you hereby agree you have fully met and accept these Terms of Use (‘Terms). If you disagree with any part of the Terms, do not access the website and do not use its contents. If you have any questions or concerns regarding the Terms, please contact info@mentalnitrening.hr.

We may modify the appearance and content of the website and these Terms at any time and without any prior notice, so please review them occasionally to find out about possible changes. It is considered that every first and subsequent use of the website constitutes your acceptance of all possible changes to these Terms. Mental Training fully waives any responsibility arisen from any possible consequences of changing the web content.

Content at this website and its appearance may only be used for users’ individual purposes. It is forbidden to publicly display, download, copy, transmit, publish, modify, reproduce, distribute, transfer, sell, copy, dispatch, or use the full content of this website or one of their parts in any other way and select and adjust their contents without the written consent of Mental Training. If such permission is issued, it is not permitted to delete or modify the existing copyright and/or trademark information and third party rights.

Users are prohibited from uploading and publishing obscene, offensive, vulgar, threatening, inaccurate or otherwise unacceptable or illegal content, as well as content subject to violation of any rights of any party, and in particular content that contains viruses or other harmful material on this website. Users take responsibility for any damage arisen from their activities that are not in accordance with the foregoing, as well as for any other type of damage that might arise from it. Mental Training reserves the right (but not the obligation) to completely or wholly delete the materials and content users publish on its pages.

By using the website content, users fully accept the risks arisen in any way from the use of this website and accept to use its contents exclusively for personal use and at their own risk.

Mental Training fully waives any responsibility arisen in any way from, or related in any way to the use of this website, any user’s actions of use or abuse of any content of this website or any damage potentially incurred by a user or any third party in connection with the use or abuse of any content of this website.

All materials sent on users own intiative, in particular photographs, video books, texts and other similar materials, or other authoring works (further in text: materials) may, once or more than once, be published without a time restriction or not published at all on the Mental Training website. By submitting content and materials to this website, you automatically grant, or warrant that the owner of the material explicitly allowed the Mental Training irrevocable, permanent, and exclusive rights and licensing to use, adaptat, modify, incorporate into other works, translate, publish, transfer, and distribute the mentioned material throughout the world and in any form, and through all known and future media for any purpose and without charge. The terms of this article apply even upon termination of this contract.

Users who send materials accept and agree they will not be (but could be according to an autonomous Mental Training decision) paid any fee. All users who voluntarily submit materials to Mental Training guarantee under full criminal and financial liability that it represents solely their property and that they own the copyrights for the materials sent. If Mental Training, due to the publication of these materials, suffers any damage, Mental Training will be entitled to claim full damages from the user.

Mental training disclaims all responsibility related to any content on the Internet created by third parties.

If the website provides links to other websites over which we have no control of, Mental Training shall be held responsible neither for the accuracy of the content of these third party websites nor for the negative consequences that may arise from the use of other websites.

Cookies

The website en.mentalnitrening.hr uses cookies in order to provide its users with full functionality and quality content free of charge. The cookies represent a set of data generated by the web server and saved by the web browser on a user’s disk as a small text file.

Session Cookies are temporary cookies that remain in the cookie file of your browser until you leave the website but automatically expire when you close the web browser. Session Cookies allow users to use the website more efficiently, and Social Cookies allow users to share certain content through their own social network account. In addition, the website en.mentalnitrening.hr keeps a statistical record of the visiting rate solely to obtain the necessary information about the attractiveness and performance of their sites on the market by using a third party service called Google Analytics. Detailed third-party information on this service, as well as on the capabilities of website user en.mentalnitrening.hr regarding cookie regulation that are equally necessary, are available at: http://www.google.com/intl/en/analytics/ privacyoverview.html.

The website en.mentalnitrening.hr user can always control the cookie itself by disabling cookies in the web browser. Mental Training excludes any responsibility for any loss of functionality and/or quality of the website content en.mentalnitrening.hr in all cases of regulating cookies by the user.

By using the en.mentalnitrening.hr website, users are considered to be familiar with and comply with these Terms at any time, including data processing and cookie options.

Internet Store

Business conditions apply to customers whose residency is located in the territory of the Republic of Croatia.

The seller is MENTAL TRAINING CENTER d.o.o. (detailed data here) and the customer is a visitor of this website, an adult and a business person who completes an electronic order, sends it to the seller and makes payments through PayPal, general payment/bank transfer/e-banking, or payment on delivery.

The customer is responsible for the accuracy and completeness of the data provided during purchase.

By ordering items, the customer accepts the terms and conditions listed on this site. Please send your possible disagreement with the Terms, either wholly or in part, in writing before your first order on e-mail: info@mentalnitrening.hr or to the seller’s address. The customer is entitled to terminate the contract in accordance with Article 72 of the Consumer Protection Act (NN 41/2014). The customer’s right is realized within the deadline and in the manner provided by law.

MENTAL TRAINING CENTER d.o.o. can dispose an order and not deliver the item if it finds that the Mental Training website has been misused or finds that the order information is incomplete or inaccurate.

Mental Training Websites can be used and all content viewed for private use only without any fees for use, and according to Terms of Use. Services provided by MENTAL TRAINING CENTER d.o.o. via the Internet store do not include the costs that incur by using computer equipment and services to access our site. Mental Training is not responsible for the costs of phone, data traffic, or any other costs that may arise when ordering or browsing/searching the website. MENTAL TRAINING CENTER d.o.o. reserves the right to change these Terms. All changes will be published on these web pages.

Intellectual Property

Mental Training will make reasonable efforts to publish accurate and up-to-date information on its websites, but it does not take responsibility for the accuracy and completeness of it, as it does not give the right to object in this regard.

Mental Training does not guarantee that this website will always be accessible and available and that it will not contain any errors or viruses. Each user explicitly accepts the use of this website at their own risk.

Mental Training does not respond to any damage or injury (including, but not limited to, special or consequential damages) that may be the result of use or inability to use any part of this website or the content posted on it or added by other users.

Media entities and other users using this website explicitly accept to compensate Mental Training for any and all claims, costs, damages, or liability arisen out of unauthorized use of material from the website by the same user, including any direct, indirect, incidental, special, or consequential damages.

Personal Data Protection

The personal information you provide voluntarily will be stored in our customer database. We collect and use your personal information for the purposes of order processing and for verification and authorization when making payments, to the extent and time necessary to achieve this purpose in each particular case.

We protect your personal information in accordance with the Personal Data Protection Act. The personal data we need is forwarded to business partners only in cases when needed to realize the delivery of your order.

Your data will not be used for sending promotional material unless you indicate that you want to receive newsletters.

Terms of Sale and Delivery

Sales can be made via online store www.mentalnitrening.hr, by telephone or by e-mail. Prices are retail and are expressed in kunas (HRK).

Delivery is made via Intereuropa, GLS, to the specified address exclusively in the territory of the Republic of Croatia. Delivery of consignments outside the Republic of Croatia is not possible.

Delivery of an item depends on the payment method. Methods of payment are payment on delivery, payment on a bank account or PayPal. In case of payment on delivery, the item will be ready when you order it.  In case of payment in a bank, postal office or via Internet, the items are ready for delivery upon the receipt of your payment to our account. When paying on delivery, the user is required to accept the consignment(s).

In order for the product to arrive at the customer’s address safely, we can provide the carrier with a customer’s phone number so that the carrier can contact the customer if the customer is not at home or at the stated address. In this way, we want to avoid re-dispatchment.

The packaging of the product is carried out so that during any manipulation or transportation of the product the product remains undamaged and delivered to the customer properly.

If the customer does not receive the goods or any delivery information in the expected time, the customer must inform the seller so they can take certain actions: find the consignment and send a new or a replaced item. If the goods ordered by the customer are correct and undamaged and the customer does not want to accept them, the seller is entitled to claim compensation of all costs related to the delivery of the product from the customer. The delivery time depends on the type of the ordered items. Delivery time is indicated for each item. In case the customer orders more items and the time of delivery of one of the items is longer, the delivery time will be in the period of the item with the longer delivery time. Saturdays, Sundays and holidays are not included in the delivery deadline.

Accurate Shipment, Complaint, Refund and Replacement of an Item

The seller agrees to deliver a product that is technically correct and complies with the type and description of the products mentioned at en.mentalnitrening.hr.

We reserve the right for errors in description, photos, prices, and number of items due to automatic entry of items into the system as well as automatic order confirmation. In case of a mistake, the statement of our operator is relevant. Orders are packaged in a way that they will not be damaged during normal manipulation.The customer is entitled to a refund in case the product has material or qualitative defects that could not be detected when the goods were taken over. In this case, please send us a complaint about the product so we can arrange the return and replacement of such product or a refund.

If you have received a product that you have not ordered, or have received a product with a defect or you have any objection, in accordance with the Consumer Protection Act, please inform us at info@mentalnitrening.hr

After customer complaints regarding accuracy of products, Mental Training will promptly organize the handing via our authorized courier company, Intereuropa GLS. The expense for such refunds will be fully taken over by Mental Training, after which it will without any compensation send a replacement product to the customer with the first possible delivery or grant him/her a refund, depending on the customer’s choice.

If the customer wants to replace a valid and an unused product he/she does not like, the product can be returned to the seller within 14 days upon receiving it. If you would like to return or replace a valid product, please inform us at info@mentalnitrening.hr so we can arrange a replacement of such product or a refund. By receiving the product in question in its original packaging, Mental Training will send a replacement item in accordance with the customer’s choice.

The consumer must bear only the direct costs incurred due to returning the item unless the seller agrees to bear such costs or if the seller has failed to inform the consumer of their responsibility.

Procedure in Case of an Unilateral Termination of Contract

In accordance with Act. 72 of the Consumer Protection Act (NN 41/2014), you can cancel your order without any charge and without giving any reasons within 14 days of receving the product. In that case, we will retrieve or replace the product (in accordance with the provisions of Articles 74 to 77 of the Consumer Protection Act). We will take over the item via our authorized courier company, Intereuropa GLS.

If you terminate this Contract unilaterally, we will give you a full refund, including the costs of delivery and without delay, at the latest within 14 days of receving your decision of the unilaterally termination of the contract and upon taking over the returned item(s). Refunds will be made in the same way you made your payment. In case you agree to a different refund payment, you will not bear any costs related to the refund.